Delivery Information

Order Processing Times

We aim to dispatch all orders using standard delivery within 3 – 7 working days from the day following receiving your order and notification of cleared payment.

UK & International Express delivery is also available on all our ribbon – Please contact us before ordering to check availability and current order processing times.
 

UK & N.Ireland Standard Delivery Charges

Orders upto £5 - £2.95

Orders upto £15 - £3.99

Orders upto £25 - £4.95

Orders upto £50 - £5.95

Orders upto £100 - £7.95

Orders upto £150 - £9.95

Orders upto £250 - £12.50

Orders over £250 - £14.95
 

UK & N.Ireland Express Delivery Charges

Orders upto £25 - £9.99

Orders upto £100 - £12.50

Orders over £100 - £14.95

 

International Delivery – From Just £8.95 Signature required.

Shipping costs will be estimated at checkout once your order size and weight has been calculated.
 

Can you deliver to another address?
Yes It is possible to have items sent to an address that is different to your billing address when placing an order online.

 

Can someone else sign for my ribbon?
Yes, anyone at the specified delivery address can sign for the goods.

 

How do we deliver?

We may use Royal Mail, Interlink Express, UPS, TNT or a Pallet Service to deliver your order depending on the weight and size of the item(s) you have ordered.

 

I don't know if I will be in when you deliver my Ribbon!

Very small orders - Will simply arrive 1st class mail and will be delivered to the requested address, some Items may need to be signed for; if no one is available to sign for the items then a notification card will be left at the delivery address. To reclaim your item(s) contact the royal mail / courier to either organise for you to collect the item or to arrange a suitable day for redelivery.

 

Incorrect Email or Delivery Address

In the event that an incorrect email address or delivery address has been provided we can not be held responsible for our email notification not reaching you or the loss or delay of your goods due to a incorrect / incomplete postal address being provided. Please check you have entered your email and delivery address correctly before submitting your order to avoid this from arising.

 

UK & N.Ireland Standard Delivery Times

Small Orders – Small orders under £75 are sent via Royal Mail recorded delivery or My Hermes – Transit time 2 – 3 days

Medium orders – Interlink Express, UPS or My Hermes – Transit times 2 – 3 days

Large Orders – Interlink express / Pallet Freight – Transit times 1 - 2 days

 

Express UK & N.Ireland Delivery

Orders under £75 – Royal Mail Special delivery – Transit time 1 day

Orders over £75 – Royal Mail Special delivery, Interlink Express or UPS Express – Transit time 1 day

 

Estimated International Delivery Times

We only use signed deliveries for international orders. They are little more expensive but due to the distance they will be travelling we like to safeguard that your ribbon will arrive and not get lost.

Small Orders under £75 - International Signed for Airmail approximately 5 – 14 days in transit

Orders over £75 – UPS, Fedex & TNT – Europe 3 – 5 days in transit, USA & Canada 4 – 7 days in transit, Australia & NewZealand 7 – 10 days in transit

International Express Delivery – UPS, Fedex or TNT Only – Europe 1 – 2 days, USA & Canada 2 – 3 days, Australia & NewZealand 4 – 6 days

 

*Please note that delivery times are estimated by the information provided to us by the postal service or carrier that will be delivering your order, for orders required by a certain date or that are classed as “rush” orders we advise using the express delivery option.